Loan Servicing

Loan Servicing

Largo has serviced commercial loans for over 20 years and currently houses a $2 billion servicing portfolio.

Our servicing portfolio consists of over 386 loans that encompass over 400 properties, which consist primarily of retail, office, multifamily and industrial properties located across the United States.

As a loan servicer, Largo acts as a liaison between its lenders and borrowers. We play a critical role on behalf of both our borrowers and lenders to ensure that each transaction is handled smoothly. Since Largo is involved in each loan throughout the underwriting and closing process, we are in an ideal position to provide service throughout the life of the loan. Largo’s team of professionals strives to provide exceptional service to both our borrowers and lenders.

FICS – Loan Servicing Software
Largo uses FICS, Financial Industry Computer Systems, Inc., which specializes in providing flexible, comprehensive commercial technology solutions to the mortgage industry. With FICS, Largo is able to streamline its servicing and better organize its processes, which has allowed the servicing team to provide even better service and follow-up for its borrowers and lenders.


Due to Largo’s responsive team of professionals with strong analytical knowledge, Largo has received the following recognitions:

  • PPM #1 Rated Servicer from 2007-Present
  • Awarded Portfolio of Loans to service from StanCorp
  • Awarded Portfolio of Loans to service from Symetra
  • Symetra’s Insurance Elite List
  • 100% Accuracy on VOYA Insurance Audit
  • 2015 Excellence in Loan Closing for Symetra
  • 2016 Excellence in Loan Closing for Symetra
  • 2016 Excellence in Servicing for Symetra
  • Rated 5 out of 5 by PPM for Loan Closing


Largo’s Servicing Department is responsible for a variety of duties tailored to each lender’s requirements.  Some of those duties include:

  • Collection and processing of monthly debt service payments
  • Maintaining real estate tax, insurance and tenant improvement escrow and reserve accounts
  • Cash management services
  • Monitoring real estate taxes
  • Monitoring insurance coverage according to lender specifications
  • Monitoring and renewing UCC’s
  • Monitoring, reviewing and approving leases
  • Performing annual site inspections
  • Analyzing operating statements and financial statements
  • Processing various borrower requests
  • Reminders for Borrowers

Contact Information

Our servicing staff is always available to assist with any requests or answer any questions you may have.  Largo’s servicing portfolio is administered out of our Getzville, New York Office located at:

Largo Real Estate Advisors, Inc.
2420 North Forest Road
Getzville, New York 14068

Loan Servicing Department:

Michelle Colosimo, Senior Loan Administrator
Phone: 716-204-2227; Fax: 716-204-2201; Email: mc[email protected]

Jessica Reilly, Senior Loan Administrator
Phone: 716-204-2228; Fax: 716-204-2201; Email: [email protected]

Cheryl Matheis, Servicing Coordinator
Phone: 716-204-2217; Fax: 716-204-2201; Email: [email protected]

Molly Schrum, Servicing Coordinator
Phone: 716-204-2226; Fax: 716-204-2201; Email: [email protected]

Central Payment Collection Address

For those who would like to utilize our central payment collection services, please mail checks to the following address:

For Standard Mail Delivery & Overnight (Unless otherwise noted):

Largo Real Estate Advisors, Inc.
2420 North Forest Road
Getzville, New York 14068
Attn:  Loan Servicing Department

Automatic Payment Withdrawal

Largo Real Estate Advisors, Inc. currently offers customers the ability to have monthly mortgage payments automatically deducted from a specific account.  This free service ensures timely payments and helps reduce costs, avoid late charges and reduces processing time.  Please consider enrolling in this free service by contacting Largo’s Loan Servicing Department.